IT Support

Elevate your business with Cirrus MSP, your knowledgeable IT team soaring alongside you to ensure system resilience and security—all within your budget. Think of us as your flight crew, expertly navigating your hot air balloon to keep it steady and secure in the skies. 

Our robust and reliable IT support services in Worcestershire act as the safety harness that protects your business, ensuring that your software and systems are running smoothly, just like a well-prepared balloon gliding effortlessly through the air. With our dedicated support, you can navigate any turbulence with confidence, knowing that your technology is secure and resilient. 

This peace of mind allows you to focus on what matters most: your core business. Let us handle the technical details while you enjoy the view from above, free to chart your course to new heights! 

Tailored IT Flight Plan

At Cirrus MSP, we’re here to help you chart your course to the clouds. Think of it as your flight plan for digital transformation, guiding your hot air balloon smoothly through the skies of technology. With a well-defined flight-plan, you’ll have a clear path to integrate new technologies into your existing workflows, ensuring a seamless ascent.

As you rise, you’ll experience improved efficiency, just like a hot air balloon gliding through clear skies. This plan also empowers you to make informed decisions about tech investments, ensuring you’re not just drifting but soaring with purpose. Plus, it fosters enhanced communication among key stakeholders, keeping everyone on the same flight path and working together toward your shared goals.

With our flight plan in place, you’ll navigate the winds of change with confidence, transforming your business into a dynamic, agile entity that’s ready to take on new heights.

  • Our customer’s are our number one priority and we strive to deliver a service experience that’s second to none.

  • We’ll become your expert team and strategic IT partner essential for any business that wants to succeed.

  • Not your average IT support.

  • Our Worcestershire-based support technicians can easily access customer sites throughout the Midlands, ensuring prompt and efficient service.

Daily Backup Checks

Just as a hot air balloon pilot checks the equipment before every flight, daily backup checks are crucial to ensure your backup and recovery systems are in tip-top shape. This essential process guarantees that your data can be restored in case of any unexpected turbulence. 

But remember, we’re not just talking about the balloon's main system—every piece of data counts! Emails, Microsoft Teams chats, SharePoint documents, and OneDrive files all need reliable external backups. Microsoft follows a shared responsibility model, which means the safety of your data is in your hands, not theirs. 

At Cirrus MSP, we ensure that all your data is securely tethered to our backup solutions, so you can soar through your business journey with confidence, knowing that if a storm arises, you can land safely and recover without a hitch. 

  • Our trained engineers based in Worcester are available 8:00am – 5:00pm, Monday – Friday. All issues will be attempted to be resolved remotely at first, however site visit escalations are also included as part of the package.

  • We will take care of monitoring and managing your systems, ensuring they are kept up to date and patched,
    providing you with piece of mind.

  • Train your staff on the cyber threats they may face, monitor the dark web for data leaks and utilise simulated phishing attacks to identify weak points in your
    security.

  • Partnering with the likes of Huntress and BitDefender allows us to provide multiple levels of protection, from emails, to hardware and software, all can be protected to help mitigate the risks of cyber-attack or data theft.