Traditional phone systems are being phased out and superseded by VoIP systems. VoIP is a technology that allows you to make voice calls using an Internet connection rather than a traditional analogue or digital telephone line.
Reasons to switch to VoIP
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Cost Efficiency
It often provides lower costs for both domestic and international calls, providing a cost-effective alternative to legacy telephone systems.
Bars can be turned on and off at the click of a button, so you have full control
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Flexibility
It allows your team to make and receive calls from anywhere with an internet connection, providing greater flexibility and remote work capabilities.
There is also a mobile app, so they are contactable wherever they are, without having to give out their mobile number.
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Feature Rich
Has a range of advanced features, call forwarding, queue groups, video conferencing, voicemail to email, and advanced reporting.
There are even options that include skills based routing and Omnichannel call centre, which provide an enhanced customer experience.
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Scalability
As your business grows, your phone system can easily grow with you, this will allow for expansion without major changes and costs.
New users can be provisioned in minutes, so they can be online in no time at all.
The Switch Off
In 2027 the legacy PSTN infrastructure in the UK will be switched off for good. If you want to continue to use telephone services after 2027, you must have a full fibre internet connection and an internet compatible telephone or device. Any existing internet connections will also need to be migrated to a full fibre service.
We understand that moving your business to VoIP can be daunting, the team at Cirrus MSP are here to make the whole process as seamless as possible. We will hold your hand every step of the way, from auditing your existing system, planning and installation of the new one, and most importantly training your team, so they can really embrace the change and make the most of the additional features.